As a business owner myself (and often, Coffee Rush is my “office”), I can understand their position. I have been frequenting Coffee Rush for many years and just came across this thread (and a similar one on another board) and felt compelled to post this response. As an aside, the iced teas are lackluster. Apparently, customer service comes at a very tangible price. But this show of arrogance and rudeness is pathetic for a place people, myself included, respected. I have nothing but priase for the other man working there. If you’re going to intimidate random people into ordering, at least don’t make it so obvious. There were a group of kids who brought food and drinks from the Del Taco adjacent and they weren’t heckled. And the guy asked me, “Are your friends going to order anything?” You know what, I don’t think we’ll ever order anything there again. I arrived and spoke with them for a few minutes before getting a drink. Really, as soon as they sat down, they were targeted. I don’t know what relation he is to the shop, shaved-head with a ponytail in the back, but he just ruined what was otherwise a great experience from the other man who works there.
But this one guy, whom I’ve never ordered from, apparently singled out my friends waiting for me to arrive and was being a general jerk to them. Usually the guy who takes our orders (Baseline location) is very nice, well-mannered, and helpful. I’ve only been there a few times and thought nothing bad of them. Pat these owners on the back, they know they are appreciated by your financial support… let them know with words that they are going in the right direction!Ĭasey is dead-on about them hounding you to order something.
#Coffee rush professional
My dollars will continue to be spent at places that really do appreciate my money and provide me with the products I know and love, coffee or otherwise.įinally, with the unique personalities that are provided by indy’s such as Coffee Rush, Java Spot, Areopagus, MamaJava’s, and many others AND the ever consistent providers of the bean by some of the most seasoned and professional roasters anywhere, I can assure you that the future will continue to look bright for these persistent mom and pop businesses. Let us continue to expect the best from our indy coffee houses as this is what the lasting ones provide.
#Coffee rush full
Aside from the beautifully decorated and strategically located stores and highly trained (on full automatic machines – ?) baristas, Starbucks has to be understood as an operation who’s full intent is to dry up every source for the beans that feed the indy. Other indy’s have come and gone not only in this area but in other cities around the country as Starbucks continues to drive their newly announced growth plan for another 4000 stores in the next couple years domestically. I must admit that only the strong survive! Coffee Rush #1 took over a previously dead location of another independent.
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